City of Edmonton – Website

City of Edmonton - Website

City of Edmonton | 2008-09

Edmonton.ca is the City of Edmonton, Alberta, Canada’s official website, providing residents with access to municipal services and information for business and visitors

Responsibilities

INFORMATION ARCHITECTURE
INTERACTION DESIGN
USABILITY TESTING

Project Description

Trevor was hired to help ensure site usability for a complete redesign of Edmonton.ca. After witnessing the lack of a user-centred approach, he worked closely with project stakeholders and:
• performed inventory of existing site’s content
• mapped existing information architecture (IA) in a sitemap
• transitioned the city’s IA from org-centred to topic and
audience centred
• redesigned & simplified the interaction design
• built and usability tested an Axure prototype
• manage the evolving IA for another year
• updated the UI design and UX writing to accommodate new requirements

Tools & Deliverables

• Web Analytics Review
• Content Inventory
• Sitemap
• Wireframes
• Prototype (Axure RP)
• Usability Testing

City of Edmonton - Website Home page
Section 1

RECOMMENDATION

“Trevor van Gorp was instrumental in developing appealing and effective designs for the City of Edmonton’s renewed internet and intranet sites.

He not only applied user centered design techniques, tools and principles to the designs he developed for these sites, he laid the foundation for continued improvement of our websites using user centered design techniques that he introduced into our organization.”

Adele McDonald
Enterprise Architect at City of Edmonton

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